Toys"r"us

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3.8

( 8 reviews )

Department Stores, Toy Stores $$

Open 10:00 AM - 07:00 PM See Hours

690 Evans Ave., Etobicoke, ON M9C 1A1, Canada +1 4166-218-697

Toys"R"Us is a well-known brand that specializes in selling toys and children's products. With numerous stores located around the world, it offers a wide range of toys for children of all ages. The brand has gained popularity for its vast selection of toys, ensuring that there is something for every child's interest and preference. Toys"R"Us prides itself on providing high-quality products that are safe for children to play with. The brand aims to create an enjoyable and memorable shopping experience, both in-store and online, for parents and children alike. Additionally, Toys"R"Us is committed to delivering excellent customer service, with knowledgeable staff members who are ready to assist shoppers with any inquiries or concerns. Overall, Toys"R"Us is a trusted and beloved brand that continues to bring joy and happiness to children worldwide.

Reviews

3.8/5

8 reviews

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1 stars

Maryann webb

March 22, 2024

Updated: Feb.13th.2024 Matthew and the cashier whose name I forgot to grab were very helpful (Updated: Lindsey) They were looking for what seemed like a needle in a hay stack and never gave up. Ended up finding it & were great at communicating in between the long wait. 5 stars for sure! Also, note: Bike assembly costs $5 now (I think it's a fait charge. These guys are already understaffed to begin with) Original Post: MARLENE is a delightful person I just met at this Toy R Us location. Very helpful & very friendly! Thank you for time & energy Marlene!

Denise stadther

March 22, 2024

Rose and Noor were really helpful. I asked a lot of questions and was very happy to receive meaningful answers. My only concern is with some of the quality of assembled products. The cribs in the store did not feel sturdy. I was informed that it was because these were display models. However, I feel like sturdiness is an important factor in making a determination for a crib. Would also like to see more strollers be in stock. Update: went for their pre black Friday sales and everyone was extremely helpful in helping is make a determination. Anna is extremely knowledgeable and gave us advice on how to put our purchased stroller together. Comparing between strollers was really helpful for us since we had a decent idea of what we wanted but were afraid of making the wrong choice. Thank you so much.

Priscila

March 22, 2024

So I know nothing about kids never had any, and I am rarely around any but needed a few gifts and had the most amazing experience. Casey, one of the sales representatives took me around and made suggestions based on his own children and popularity of the toys we selected together… What an awesome experience thank you, Casey!

Mike siegwald

March 22, 2024

It's not bad, but it's also not great. I focused on the LEGO section, and it's got quite the variety (but the LEGO store in Sherway mall is where to go for those hard to find sets). There are the occasional sales on LEGO sets, so keep an eye on those sticker tags and mailed coupons.

Licha corona

March 22, 2024

Very very disappointed in the store stock and customer service while I was visiting this location Half store was empty items were not placed properly wrong pricing and the item that I got off shelf wasn’t in stock!! Very unfortunate and disappointing

Ongod

March 22, 2024

A great toys store in the 80s, and still great to this day.

April ayers

March 22, 2024

The only Babies r Us location that I had a good experience. Very knowledgeable staff, nice, approachable. Good selection of toys, cribs, other necessities for babies. Shoutout to Anna from babies r us - 5star customer service experience and very knowledgeable! This is where I got my crib, a bunch of needs for my baby from christmas/boxing clearance sale